Explain the work

Describe who performs the process, what they need and where the current approach causes difficulty. A real example is more useful than a long list of features.

Name the constraints

Identify existing systems, data responsibilities, access rules, deadlines and procurement requirements. Be clear about which constraints are fixed and which can be discussed.

Define acceptance

Write observable examples of a successful result, including failure cases. Include maintenance, documentation, handover and ongoing support in the conversation.

Build in useful stages

Start with a coherent outcome that can be reviewed by real users. Use what you learn to shape the next stage, while keeping ownership and technical decisions documented.

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